Your privacy is important to us. It is Kalguroo Co., Ltd.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, Kalguroo, and its associated services.

This Privacy Policy is intended to meet the requirements of the Apple App Store, including for apps that offer auto-renewable subscriptions.

“Personal information” means any information about you which can be used to identify you directly or indirectly. This includes information about you as a person (such as name, email address, and date of birth), your devices, your health-related data, payment and transaction information, and information about how you use our app and online services.

Our app may contain links to third-party sites and services. Those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy to understand how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.

This policy is effective as of June 6, 2025

Last updated: December 2, 2025

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

• Voluntarily provided information refers to any information you knowingly and actively provide to us when using our app and its associated services.
• Automatically collected information refers to any information automatically sent by your device in the course of accessing our app and its associated services.

When you access our servers via our app, we may automatically log standard data provided by your device. This may include:

• Your device’s Internet Protocol (IP) address
• Device type and operating system version
• App version
• Your activity within the app (such as screens viewed, taps, and features used)
• Time and date of your usage
• Technical information related to app errors and crashes

Additionally, when you encounter certain errors while using the app, we may automatically collect data about the error and the circumstances surrounding its occurrence. This may include technical details about your device, what you were doing when the error happened, and other technical information relating to the problem. You may or may not receive notice that such errors have occurred.

While this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Our app may access and collect data via your device’s built-in tools, such as:

• Identifiers associated with your device or account
• Location data (if you grant permission)

When you install the app or use your device’s tools within the app, we request permission to access this information. The specific data we collect depends on your device settings and the permissions you grant when you install and use the app.

We may ask for the following personal information, for example when you register an account, subscribe to our newsletter, contact us, or submit content to us:

• Name
• Email address
• Social media profiles (if you choose to connect them)
• Date of birth

Because Kalguroo is a health-related app, we may collect information you voluntarily provide relating to your health and wellness, such as:

• Food logs (meals, snacks, beverages)
• Nutritional information and calorie intake
• Body measurements (e.g., weight, height)
• Exercise and activity information
• Water intake
• Health-related goals and preferences
• If you grant permission, we may also read or write certain Health-related data from Apple Health or similar services in order to show your activity, steps, or other metrics within the app.
• We treat this information as sensitive and use it only to provide and improve the app’s health and wellness features.

We may collect, hold, use, and disclose information for the following purposes. Personal information will not be further processed in a manner that is incompatible with these purposes. We use your information to:

• Provide you with the app’s core features and services, including logging food, exercise, and health-related data
• Personalize and customize your experience (for example, recommendations, progress tracking, or goal reminders)
• Sync and display your health data, when you choose to connect third-party services such as Apple Health
• Perform analytics, market research, and business development, including to operate and improve our app, associated applications, and associated social media platforms
• Provide customer support and respond to your inquiries
• Send you service-related notifications, such as changes to terms, technical notices, and security alerts
• Send marketing communications, where permitted, about our products, services, promotions, and other information we think may be of interest to you
• Protect against, identify, and prevent fraud or misuse of our services
• Comply with legal obligations and enforce our rights

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, if you consent to us accessing your social media profiles, we may combine information from those profiles with information you provide directly to offer an enhanced app experience.

Kalguroo offers in-app purchases and auto-renewable subscriptions (“Kalguroo Premium”) available on both the Apple App Store and Google Play Store. Features, pricing, and available plans may vary depending on your region and the platform you use.

All payments, renewals, cancellations, and refund requests are handled directly by the platform where you made the purchase. We do not process credit card information ourselves.

If you use the iOS (Apple App Store) version:

• Payments are charged to your Apple ID account at the moment of purchase.
• Your subscription automatically renews unless cancelled at least 24 hours before the end of the current billing period.
• Your Apple ID account will be charged for renewal within 24 hours before the current period ends.
• Prices shown in the app or App Store may vary by region.

If you use the Android (Google Play Store) version:

• Payments are processed through your Google Play account.
• Your subscription automatically renews unless you cancel through Google Play.
• Google Play may attempt to renew the subscription within 24 hours before the end of the billing cycle.
• Prices shown in the app or Play Store may vary by region.

We do not control and cannot modify any billing cycles or retry logic set by Apple or Google.

If a free trial is offered:

• Only one trial may be available per user or per platform account.
• After the trial ends, the subscription will automatically convert into a paid plan unless cancelled before the trial period ends.
• Trial eligibility may differ between Apple and Google due to their policies.

We may receive limited purchase-related information from Apple or Google, such as:

• Purchase confirmation
• Subscription status (active, expired, cancelled)
• Country and region
• Product ID
• Transaction timestamp

We do not receive your full financial details or payment method (credit card number, expiry date, etc.).

This information is used only to:

• activate your Premium features
• validate subscription status
• provide support in case of account issues
• detect fraud

When we collect and process personal information, and while we retain this information, we will protect it using commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we do our best to protect the personal information you provide, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.

You are responsible for selecting strong passwords and maintaining the security of your account information within the bounds of our services.

We keep your personal information only for as long as we need it for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, if you create an account with us, we may retain your information for as long as your account is active. If your personal information is no longer required, we will delete it or anonymize it by removing details that identify you.

We may retain certain information to comply with legal, accounting, or reporting obligations, or for legitimate business purposes such as dispute resolution and enforcement of our agreements.

We may disclose personal information to:

• A parent, subsidiary, or affiliate of our company
• Third-party service providers that help us provide our services, including IT service providers, data storage, hosting and server providers, analytics providers, error loggers, customer support tools, and payment/transaction processors
• Our employees, contractors, and related entities who need the information to perform their duties
• Our existing or potential agents or business partners
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law
• Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you
• An entity that buys or to which we transfer all or substantially all of our assets and business

Third parties we currently use include, for example:

• Google Analytics
• Microsoft Clarity

These third parties may be located in countries other than your own. Where we transfer your personal information to third parties in other countries, we will take appropriate steps to ensure an adequate level of data protection.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct any information that is inaccurate, incomplete, or outdated
• Delete certain personal information
• Object to or restrict certain processing of your personal information
• Withdraw consent where processing is based on your consent
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

You can also:

• Change your marketing preferences or opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us
• Adjust the privacy settings on your device to limit certain data collection (for example, location services or Health data access)

We will not discriminate against you for exercising your rights over your personal information.

We may update this Privacy Policy from time to time to reflect changes to our business processes, current acceptable practices, or legal and regulatory requirements.

If we make material changes, we will notify you by updating the “Last updated” date at the top of this policy, and, where required by law or appropriate, by providing additional notice within the app or via email. In some cases, we may ask for your consent to new uses of your personal information.

If you have any questions or concerns regarding your privacy or this Privacy Policy, or if you would like to exercise your rights, you may contact us using the following details:

Kalguroo Co., Ltd.

Email: contact@kalguroo.co